Site Policies, Terms and Conditions
- 'Contract' means the standard trading terms and conditions of sale (which applies to each and every quotation and/or order) and includes any quotation or order.
- 'Lios Systems' means Lios Systems Pty Ltd ABN 60 654 810 974
- 'Customer' means the entity to which Lios Systems enters into this Contract for the sale of Goods.
- 'Goods' means the goods described in the Quotation or Order and includes replacement goods.
- 'Order' means a written or verbal order from the customer to Lios Systems.
- 'Quotation' means a written or verbal quotation provided by Lios Systems to the customer.
Orders
- Orders for Goods will be binding upon Lios Systems and the Customer. However, Lios Systems reserves the right to accept orders in whole or in part.
- Once Lios Systems has accepted an order; the Customer may not alter or modify the order without the prior written consent of Lios Systems which shall not be unreasonably withheld.
- In any event changes to an order cannot be made within 7 days of delivery under any circumstances.
Prices
- All prices contained in the quotation and/or order will be inclusive of GST. All prices are in Australian dollars and subject to alteration without notice. All invoices are in Australian dollars and must be settled in Australian dollars.
- All prices are subject to change without notice.
Payment & credit terms
- Unless otherwise agreed in writing the payment is due by the date indicated on the Tax Invoice.
- Accounts with overdue balances will automatically have credit withdrawn until all outstanding balances are cleared. Lios Systems reserves the right to charge interest at the rate of 6% on all overdue balances calculated on a daily basis from the due date until such amount is paid.
- If the Customer defaults in payment of any invoice when due, the customer will indemnify Lios Systems from and against all Lios Systems costs and disbursements including on a solicitor client basis and in addition to Lios Systems nominee's costs of collection on any amounts outstanding.
Delivery of Goods and Risk
- Delivery of the Goods shall be made to the agreed address. The Customer shall make all the arrangements necessary to take delivery of the Goods whenever they are tendered for delivery.
- The failure of Lios Systems to deliver will not entitle the Customer to treat this Contract as cancelled.
- Lios Systems will not be liable for any loss or damage whatever due to failure by Lios Systems to deliver the Goods (or any part of them) promptly or at all.
- All the risk for the Goods passes to the Customer on delivery even if Lios Systems retain ownership.
Retention of Title
- All Goods remain the property of Lios Systems until the Customer has paid for the Goods in full. If payment is made by cheque, payment is not deemed to have been made until the cheque has been honoured.
- If the Goods are on-sold by the Customer before payment to Lios Systems, the proceeds of sale will become the property of Lios Systems.
- If the Goods are not paid for pursuant to clause 4, Lios Systems may give notice in writing to the Customer to return the Goods or any part of them to Lios Systems.
- Lios Systems may enter the Customer's premises without notice at any time and take possession of the Goods and without being responsible for any damage thereby caused if:
- The Customer does not pay for the Goods under "Payment & credit terms".
- The Customer fails to return the Goods upon demand.
- A trustee in bankruptcy, administrator, or receiver and manager is appointed over the Customer.
- Winding-up proceedings in relation to the customer are commenced; or:
- The Customer becomes bankrupt.
Claims
- The Customer will inspect the Goods on delivery and will within 7 days of delivery notify Lios Systems in writing of any alleged defect, shortage in quantity, errors, omissions or failure to comply with the Order or Quotation.
- The Customer will afford Lios Systems the opportunity to inspect the Goods within a reasonable time following delivery if the Customer believes the Goods are defective in any way, if the Customer fails to comply with these provisions, the Goods will be deemed to be free from any defect or damage and payment will be owing under this Contract.
- If Lios Systems agrees in writing that the Customer is entitled to reject the Goods because they are defective:
- The Goods must have a corresponding invoice number quoted:
- Freight charges incurred for the return of the Goods being returned is at the expense of the Customer, unless otherwise agreed; and:
- Lios Systems's liability is limited to replacing, repairing or refunding the value the Goods at its discretion
- Lios Systems does not warrant that the Goods are fit for any particular purpose or an intended use by the Customer.
- If the Customer returns the Goods through no fault of Lios Systems or defect in the Goods, Lios Systems may at its absolute discretion:
- Provide a credit to the value of the Goods (if the Goods are in the same condition as provided by Lios Systems); and
- Levy a 15% stocking charge exclusive of GST, which may be deducted from the value of the credit.
Limitation of Liability
- Lios Systems will have no liability whatsoever for any direct or indirect losses, expenses, damages and costs incurred by the Customer caused by any breach by Lios Systems of this Contract or any negligent act or omission.
- The liability of Lios Systems to the Customer in the event of any breach of this Contract or other cause of action will not exceed the price of the Goods.
Privacy Act 1998
- The Customer agrees for Lios Systems to obtain from a credit reporting agency and the trade referees a credit report containing personal credit information about the Customer and any additional information required by Lios Systems.
- Lios Systems may exchange information about the Customer with those trade referees named in the application form for a trading account or named in a consumer credit report issued by reporting agency to:
- Assess the Customer's application;
- Notify other credit providers of a default by the Customer;
- Exchange other information with other credit providers as to the status of the trading account, if the Customer is in default with other credit providers; and
- Assess the credit worthiness of the Customer.
- The customer consents to Lios Systems being given a commercial credit report to collect overdue payment on commercial credit (section 18K (1) h).
General
- If any provision of these terms and conditions becomes void or unenforceable, it will be severed from this agreement without affecting the enforceability of the other provisions which will continue to have full force and effect.
- These terms and conditions are governed by the laws of Western Australia and each party irrevocably and unconditionally submits to the non-exclusive jurisdiction of the courts of Western Australia.
- Lios Systems may terminate or vary this Contract or cancel delivery of Goods at any time before the Goods are delivered by giving written notice. Lios Systems will not be liable for any loss or damage whatever arising from termination or such cancellations.
Lios Systems Pty Ltd (Formline) is a company supplying landscape products.
These terms and conditions govern the use of Formline’s website and online purchasing system located at formlineedging.com (Website).
These terms and conditions for the Website are in addition to Lios Systems Pty Ltd standard terms and conditions of sale which can be found here.
By using the site, you agree to these terms and conditions; if you do not agree, do not use the site.
If you have questions or concerns regarding these terms and conditions, you should first contact Formline by email at info@liossystems.com
These terms and conditions, as may be varied from time to time as displayed on the Formline Website, apply to the relationship between Formline and the Customers who use this site (Customers). Use of this Website is conditional upon acceptance of and compliance with these terms and conditions, as they apply from time to time. Any specific conditions, notices and disclaimers including the Privacy Policy whether incorporated currently or given in the future by way of notice need to be carefully read as acceptance of these terms and conditions will be confirmation that they have been read and understood.
By using the Formline website it is clearly understood by all Customers that this Website will only be used for lawful and proper purposes. The Customer is liable for and must indemnify Formline against any losses incurred by reason of unlawful or improper use or Content.
Content on the Website belongs to Formline. Content means but is not limited to graphics, photographs, trademarks, logos, sounds, artwork, music, design, pricing and any other data. The Content is covered by various copyright, patent and trademark laws, various other intellectual property rights and unfair competition laws. Content must not be copied, reproduced, acquired or monitored in any way whatsoever.
Formline’s Privacy Policy applies to the use of this Website and can be found here. By using this website you understand that despite the best efforts of Formline, information conveyed over the internet is never completely private or secure.
The display of products and prices by Formline does not constitute an offer to unconditionally supply the products at displayed prices. All products and prices shown are indicative only, and are subject to product availability, price changes, freight charges, postage and handling and Goods and Services Tax.
All product descriptions are either provided by the product manufacturer or based upon information provided by the product manufacturer. As a reseller only, and to the fullest extent permitted by law, Formline excludes all responsibility or liability for or arising out of any inaccurate or erroneous product description that appears on the Website.
All passwords and Formline access details are confidential and may not be disclosed to any person except for those employees of the Customer for the purposes of placing orders with Formline.
Formline accepts no liability for security breaches, unauthorised use of the Customer's credit card or credit account, fraud, forgery or mistaken or unauthorised orders or payments. The Customer must take all necessary steps to prevent security breaches, unauthorised use of the Customer's credit card or credit account, fraud, forgery or mistaken or unauthorised orders or payments.
Formline is not responsible for any errors or omissions contained in or on the Website. The Customer relies on the information contained in the Website at its own risk. The information in the Website is supplied on condition that any person accessing or using the information will make his or her own determination as to the accuracy and usefulness of the information.
Formline reserves the right to make any changes to the information contained in the Website including changes to its product range, ordering mechanisms and ordering terms without prior notice.
Formline does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use Formline only with involvement of a parent or guardian.
The agreement and the relationship between Customers and Formline shall be governed by the laws of Australia. The failure of Formline to exercise or enforce any right or provision of the agreement shall not constitute a waiver of such right or provision. Customers agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of the use of the service or the agreement must be filed within one (1) year after such claim or cause of action arose or be forever barred.
If any dispute arises under this agreement or in connection with the service, such dispute must first be the subject of a mediation between the parties before a mediator agreed between the parties or otherwise appointed by the Institute of Arbitrators and Mediators Australia. The good faith participation in the mediation is a pre-condition of any litigation, except for applications for urgent, summary or injunctive relief.
Formline is not liable for any damages whatsoever (including special, indirect, consequential, or incidental damages or damages for loss of profits, revenue, or loss of use) arising out of or relating to the Website or the information contained therein or the products it supplies whether such damages arise in contract, in tort, in equity, under statute, at law or otherwise.
This agreement constitutes the entire agreement between Customers and Formline and supersedes any prior or contemporaneous agreements, statements, understandings, or representations concerning its subject matter.
If any part of this agreement is legally declared invalid or unenforceable, that part shall be severed from the remainder which will remain valid and enforceable.
Lios Systems Pty Ltd (Formline) knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our Privacy Policy.
What Information Will Be Collected?
Formline will collect information you provide to us as part of your purchase transaction, feedback or refund request. This will include information such as your name, address, contact phone number, email, fax, merchandise details and your method of payment.
If we have trouble processing an order, we will use this information to contact you.
We collect this information from you for the purposes of completing your purchase transaction and for contacting you from time to time with specials or offers that may be of interest to you. If you do not wish for us to contact you with any marketing information, please email us at info@liossystems.com
We may also collect automatic information. Examples of the automatic information we collect and analyse include the Internet Protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type and version, operating system, and platform; purchase history; the full Uniform Resource Locators (URL) clickstream to, through, and from our website, including date and time; cookie number; and products you viewed or searched for.
When We'll Share Your Personal Information
If we need to use a third party in the completion of your purchase transaction.
We employ other companies and individuals to perform functions on our behalf. Examples may include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analysing data, providing marketing assistance, processing Credit Card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.
We also reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on us.
Who We'll Share Your Personal Information With?
Formline may at its sole discretion use other third parties to provide essential services on our site or for our business processes or product supply. We may share your details as necessary for the third party to provide that service.
These third parties are prohibited from using your personally identifiable information for any other purpose.
Formline does not share any information with third parties for any unknown or unrelated uses and has no intention of selling your private information.
What About Cookies?
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser to enable our systems to recognise your browser and to provide features such as Automatic Login and permanent Shopping Carts for storage of items in your Shopping Cart between visits. If you would like to know more, the "Help" section of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies do allow you to take full advantage of some of Formline's best features, and we recommend that you leave them turned on.
Links
Links on the Formline site to external entities are not covered within this policy. The Terms and Conditions set out in this privacy statement only cover the domain name of formlineedging.com
Security
Despite the best efforts of Formline information conveyed over the internet is never completely private or secure. The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on to be processed as required. We never permanently store complete Credit Card details.
If you have any questions about security on our website, you can email us at sales@liossystems.com
Access To Your Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at sales@liossystems.com
Changes To Our Privacy Policy
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.